Information
Patient information
Useful things to know about our practice: what to bring to your appointment, how to order prescriptions and whom to call outside our opening hours.
Before your visit
Do not forget: your insurance card
When you are ill, things have to move quickly. To make your visit run smoothly, we have put together the essentials.
- If you have statutory health insurance, please bring your insurance card to every appointment – only then can we register and treat you promptly.
- At the start of each quarter we need a new referral from your general practitioner.
- Fill in your medical history form before the appointment and bring the printout with you – it saves time at reception.
- Please allow about 60 minutes for the first consultation.
Service
24-hour prescription service
Your prescription without waiting – in two ways:
By patient phone line
0231 / 18 999 665
Your prescription will be ready for collection at reception by the next working day at the latest. On request we will also send it to you.
In an emergency
When things have to move quickly
In the case of acute metabolic problems – high or low blood sugar – chest pain or blood pressure problems, please come to the practice immediately and without an appointment. Outside our opening hours these numbers will help you.
Acute symptoms? Come to the practice immediately. In the case of high or low blood sugar, chest pain or blood pressure problems, please come to us directly without an appointment.
Take the next step
Ready for your next appointment at the diabetes centre?
Professional advice, state-of-the-art therapies and a caring team are waiting for you. Arrange your appointment – in person or conveniently online.
Reachable by phone
0231 / 141 237Mon, Tue, Thu 08:00–12:00 & 13:30–17:00
Wed 08:00–12:00 · Fri 08:00–12:30